Return & Exchange Policies

Exchanges are FREE. We hope you'll fall in love the second time around. Whether that means finding the right size, width, color, or style, or a completely different product. Choose from an endless selection - including both cowboy and cowgirl boots and accessories.

Ship your item to the address below and please include a copy of your invoice with a brief note stating what size or new item is needed for an exchange. Please allow at least one business day to receive tracking information on the exchanged item.
Exchange Dept.
1645 S. Claudina Way
Anaheim, CA 92805

Returns are simple, too. If you choose to return for a refund. Please return them to the address below
Refund Dept.
1645 S. Claudina Way
Anaheim, CA 92805

Please note the following

  • Item(s) must be in unworn condition
  • 14 days exchange or return policy
  • Exchanges subject to availability of stock
  • Return shipping paid by buyer
  • Original shipping (at the time the item was purchased) is non-refundable
  • International Taxes & Duties will not be reimbursed
  • Refund will be issued within 2-3 business days from when the returned item(s) arrives at our facility
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